Issues with rating averages

First Post July 19, 2026 10:57 AM

Today I was messing with the "Releases" feature and came across an album with only two ratings, one of which is my own 2 star rating and the other is a 5 star rating, yet the clan rating is also 5 stars. The album in question is Abyssic - "A Winter's Tale" (2016). The album is in both the Guardians and The Fallen, so at first I thought it was just picking up the Guardians average rating, and assumed the other rater was a member of the Guardians, but further exploration reveals that actually neither of us who rated it are in the Guardians and both of us are in the Fallen. The site rating is correct at 3.5, which is also what the clan average should be. Any explanations for this discrepancy guys?

Ben
Ben
The Fallen The Horde The North The Pit
July 20, 2026 12:38 AM

Hi Sonny,

I've discovered a few of these instances over time. Not enough for it to be a massive concern, but they are annoying. Even when I ask the site to recalculate all ratings, it doesn't pick these particular anomalies up. Can you try removing your rating and then re-adding it? I'm intrigued as to whether that would kick it into action.

Another reason why I want to make the new site a reality.

Thanks,

Ben

July 20, 2026 05:26 AM

OK, yeah, that seems to have done the trick, Ben. Thanks.